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FAQ

Q: How long will it take to repair my computer or phone?

A: The repair time will depend on the issue and the extent of the damage. Our technicians will diagnose the problem and provide an estimated repair time.

Q: How much will the repair cost?

A: The cost of repair will vary depending on the issue and the required parts. Our technicians will provide you with an estimate before starting any work.

Q: Do you offer a warranty on your repairs?

A: Yes, we offer a warranty on all of our repairs. The length of the warranty will depend on the type of device repaired and the parts used.

Q: What kind of repairs do you offer?

A: We offer a variety of repairs including screen replacements, battery replacements, virus removal, data recovery, and hardware upgrades

Q: Can you repair all types of computers and phones?

A: We can repair most types of computers and phones, including Apple, Windows, Android, and more. If you have a specific device you're not sure about, feel free to give us a call to see if we can help get it repaired.

Q: Do I need to make an appointment to bring in my device?

A: While appointments are not required, we recommend calling ahead to schedule a time for drop-off. This ensures that we have the necessary resources and time available to diagnose and repair your device.

Q: Can you come to me for the repair?

A: Yes, we offer on-site repair services for an additional fee. Please contact us for more information and to schedule an appointment.

Q: What if the repair doesn't fix the problem?

A: If the repair doesn't fix the problem, we will re-diagnose the issue and provide you with options for further repair or replacement.

Q: What payment methods do you accept?

A: We accept cash transfer apps like CashApp, Venmo, and Zelle, credit and debit cards. We also offer financing options for larger repairs or purchases.

Q: What kind of repairs do you offer?

A: We offer a variety of repairs including screen replacements, battery replacements, virus removal, data recovery, and hardware upgrades.

Q: What if my device is not repairable?

A: In some cases, if the cost of the repair exceeds the value of the device or if it is not repairable, then we may recommend other options such as purchasing or trading in for a new or pre-owned refurbished device.

Q: Do you offer any discounts or promotions?

A: We occasionally offer discounts and promotions, which are typically advertised through our email newsletter, blogs, and/or on our website and social media pages @PhoneRepairAnd on FB & IG.